Electric handpiece attachments or contra angles don’t rely on air pressure to rotate the bur like high-speed handpieces do. Instead, they have gears that are turned by an electric motor.
The first components that tend to fail in an electric contra angle handpiece are the two small bearings attached to the spindle in the head of the handpiece. With prolonged use, these bearings will wear down and create friction which in turn heats up the head of the handpiece. If you notice the handpiece heating up, stop using it immediately and consult a professional. In some cases, it may be possible to rebuild the spindle and drive shaft by replacing the bearings, rather than opting for a more expensive overhaul.
Our team at Handpiece Xpress will thoroughly inspect your electric contra angle handpiece when you send it in for repair. We’ll then let you know if a rebuild would be beneficial, or if it would be better to get a complete overhaul.
The FDA has issued an advisory regarding the potential for patient injury due to improperly maintained or failing speed-increasing contra angle attachments. Friction in the internal bearings and gears can cause overheating and possibly burn a patient. Minimize heat by following the manufacturer’s lubrication and maintenance procedures and confirming that there is adequate air and water flow during use.
FEEL – Insert test bur and manually rotate it between your fingers. You should feel the bur rotating freely.
LISTEN – Connect attachment, then turn on cooling air, water, motor and gradually increase speed to maximum level (40K on control box panel). Run for 30 to 45 seconds without a load and listen for unusual grinding or clicking noises when operating in forward and in reverse.
TOUCH – While running the handpiece at full speed, touch the head and neck areas to check for excessive heat. It should feel cool to the touch.
I work for a dental office in Alpharetta (Windward Dental) and we are so thankful for handpiece xpress! Don is so kind and the service/turnaround time is so quick. We have always had beyond exceptional service. Highly recommend
Mckenzie HoltzclawWe have been using Handpiece Xpress since 2014 and couldn't be happier! Don has taken wonderful care of my handpieces. His communication, quick diagnosis and customer service are what sets him apart from other companies. I have full trust in him and recommend his services to everyone!
Angie Gribble HedlundI’ve been working with Don for the better part of two years and he has kept my handpieces operating at peak performance. Don personally provides first rate customer service with exceptional turn around time, quality repairs, and meticulous packaging. I don’t know how I would keep the Lab up and running without Handpiece Xpress.
Sully BaresMy office (Vlass and Merritt Dental Care) has been using Handpiece Xpress since 2011, they do same day pick up and the turnaround time is just a couple of days. Don is very thorough, he always has great suggestions on how to properly maintain our handpieces, his overall service is top of the line.
Lila ManseillDr DeSenze has been working with Don at HPiece Xpress for over 15 years.......Not only is the work top notch.....but add in the honesty and personal relations.....This Co is 2nd to none.....
Anna DesenzeIt doesn't get any better. Turnaround the very next day, friendly & reasonable including a warranty. Don is great.
Wyman MartinGetting your dental handpieces repaired is as easy as getting in touch with us.
When you’re ready to have your handpiece repaired, grab a shipping label or kit off our website and send it out to us.
As soon as we receive your handpiece, we get started on repairs right away.
We aim to repair and send your dental handpiece back to you within 24 hours of receipt.
My Emergency Dental is proud to write this review because of the exemplary service that has been been provided by Handpiece Xpress. The personalization from the point of speaking with the owner first hand to make sure that the tools are properly evaluated and cared for is second to none. I have been using this company going on four years and I will continue to use them for years to come. I highly recommend this company for its expert and timely service.
Demetri McDonald